Daria V.
21:08 10 Aug 20
My big brother highly recommended West Ave to work on the brakes for my 2009 Toyota Camry and I am so very happy I listened to him. My brakes were in desperate need of repair. West Ave did an incredible job, with quality service, and honest and excellent prices. My car was even ready before it was promised. Wow. It feels amazing to feel safe on the road again. As a single woman caring for my terminally ill mother, every penny counts. I want to pay for quality work that is needed and not feel taken advantage of. West Ave Automotive & Transmission went above and beyond to repair my brakes with excellent work and prices. I highly recommend them and encourage you to give them a call today.
Yvette S.
13:02 07 Aug 20
I would give this place a 5 star if i could. They do great quality work and are very affordable. Ive been taking both of my vehicles here for years. Great...
neal K.
18:27 06 Aug 20
Uncommon honesty equals integrity these days. This business treats customers with both. If I could give more than 5 stars, I would. Will strongly recommend to anyone looking for an honest mechanic.
Dustin G.
19:09 22 Jun 20
Top quality service, great honest people, highly recommend
Grant E.
05:53 21 Jun 20
I’m very happy with the work, and I especially appreciated that they didn’t try to add on extra maintenance, just did what was necessary. Thanks!
Mel E.
13:11 17 Jun 20
I had an awesome experience yesterday. They are honest, reliable, quick and great service. I will definitely come back and recommend others to this place.
Jose O.
02:54 15 Jun 20
Lauren K.
17:59 11 Jun 20
Best in town! Everyone here from the workers to the owners are friendly and caring. They take the time to explain everything they are doing and make sure you are set before you leave. In the past I've been treated like a young girl going to places for my car and made to feel like the problem is in my head, but not once have they ever made me feel like a bother or a child that doesn't know anything. Greg and Desi really have a great business and do all they can.
David A.
01:04 03 Jun 20
Exceptional place, owner team (Greg and Desi), and mechanics. Honest. Transparent. Knowledgeable. Courteous. Professional. Genuinely friendly.
Mike M.
18:04 17 Apr 20
We own Dive In Pool Service & Repair and we ALWAYS bring our vehicles (work & personal) to West Ave A&T, always! They do great work, they're honest, they not only tell you what was 'broken', but why and they care. We've tried different shops...until we found Greg and his crew. Bye-bye GM!!!
Mike M.
11:07 17 Apr 20
We own Dive In Pool Service & Repair and we ALWAYS bring our vehicles (work & personal) to West Ave A&T, always! They do great work, they're honest, they...
israel G.
08:28 09 Mar 20
Sarah R.
18:15 08 Mar 20
Excellent service once again. I will continue bringing my car here for service.
Gary C.
16:23 23 Jan 20
jamar B.
05:55 11 Jan 20
Nathan C.
17:23 21 Dec 19
Rachel R.
22:45 20 Dec 19
Great service. Honest friendly staff. Will most definitely always go back to this place. Great prices. New Owners just took over and they are doing a great job at turning it around. Keep it up!
Barney C.
02:29 12 Nov 19
I took my mother's car in for repairs. I can honestly say these folks are HONEST, caring, and do a professional timely service on vehicles! I was shown what my engine issue was and the price was very good. the owners and mechanics made me feel like family!
G D.
13:27 07 Nov 19
Friendly and honest folks.
HP S.
17:46 24 Oct 19
Desi and Greg are honest, fair, helpful and transparent! They've made a customer for life with me. Thanks guys!
Roxanne M
21:54 23 Oct 19
Thank you Greg and Desi for your friendly reception and helpful service. Your knowledge, service and advice is appreciated and I will be back!
Mychel J.
12:35 08 Oct 19
Great Automotive Company. Marvin would not let my car go without finding the noise I was hearing. Greg and Desi are incredibly nice and they go the extra...
Jerry O.
00:51 04 Oct 19
Best and most honest people working on cars in Texas
Rene P.
19:58 24 Sep 19
They are honest, do great work, and reasonably prices. I highly recommend them.
Rene P.
18:44 24 Sep 19
I really like this place. They are honest, do a great job, and provide great service. The most honest mechanic I have ever dealt with. I highly recommend them
John E.
18:42 20 Sep 19
I am doing a tranny upgrade on a Mustang and they are doing the work, we ran into many difficulties because of where I bought the transmission and I am...
Francisco O.
14:51 20 Sep 19
David M.
18:46 12 Sep 19
These guys are the BEST!!! extremely professional.... fast.... reasonable..This is what you need in an auto mechanic.I wouldn't go anywhere else
John E.
02:31 01 Sep 19
So far so good honest straightforward what I look for in a mechanic shop
Dave V
15:34 19 Aug 19
I highly recommend this shop! I usually do all my own work including rebuilding my own transmissions. I was offered a very fair price for a standard rebuild. However I wanted lots of heavy duty upgrades. Extra clutches, 6 and 4 planetary steel pinions, heavy duty precision brand torque converter. I'm very hard on my vehicles. If I break something I want it to be improved. The work was completed about a year ago. I have no complaints! Most shops won't do what they did for me. The truck feels solid and I like the hard quick shifts. Also a few weeks later my shifter cable broke. They offered to install the part free of charge! The truck is 20 years old. The shifter cable is plastic things happen. That was a very generous gesture on their part! Again I usually do on my own work. but I will definitely go back if there's something I just don't want to do or don't have time. Thanks y'all!
clint M.
23:41 05 Aug 19
Competent, friendly , fast and fair repair shop.
Michael W.
17:16 26 Jul 19
Love this place, the owners are real nice and have always beat prices of other shops by $150+. I've taken just about all my vehicles here for issues that can't be fixed without the proper equipment. I refer everyone I talk to about getting their car fixed to this shop. They can't be beat. They've got the best service, best prices, best time frame and keep in contact with you through the whole time they have your vehicle. I am always thoroughly impressed with their work and knowledge of the mechanics.
Robert R.
03:52 24 Jul 19
They are very nice and helpful. I broke a release air valve on my freightliner I walk into their shop they loaned me the tools to take the part out then fixed the part where I could put it back together and up the road I went I and them saved my company down and the expense of a roadside repair I WANT TO THANK THEM FOR THEIR HELP Thank you west ave for your time and effortsRobert Risica SunBelt Xpress
K C.
01:44 06 Jun 19
Fearing that the problem with my car was with the transmission, I did all kinds of research online about the problem (You Tube, Blogs, etc.). I called and emailed a number of shops. Eventually, I came to Desi (who later passed me off to Gregg). He heard me out - over the phone - about what the problem was with my car. When I took it in, he correctly identified it to be another issue altogether - something I would *never* have thought of. Instead of charging me an arm and leg once he discovered it, he said it did not need much - repaired it - and then charged me a nominal fee. What I appreciated was the honesty in this situation; and, I breathed a sigh of relief! Thanks for the fix guys! PS - will be back for the A/C.
Chasity D.
19:30 04 Jun 19
Thank you Gregg for all your hard work. We have brought 2 vehicles in to west avenue automotive and the service we recieved has been beyond stellar. Both of our cars are running great and at a fair and reasonable charge. Again, words can not describe how satisfied we are and how grateful we are to you Gregg and your family. Great crew of mechanics. If you need some mechanical work done, give them a chance . you wont be disappointed.
franklin J.
20:46 16 May 19
A good and honest mechanic is an asset and very hard to come by. Gregg is both. I brought my car in to have fixed. Not having a clue what was wrong. Gregg took my car in, found what was wrong and got my car back on the rd in less than 5 days. They also gave me a printed estimate of what else needed to be done to make my car whole again. I am so grateful to west avenue automotive and i strongly recomend using them. I will be recomending my friends as well as sending my other car in to have some maintenance done. Thank you Gregg for all your work. I will always bring my car back to you anytime i have issues.
Zack B.
18:37 16 May 19
I've been here several times now and it's definitely worth my drive from Boerne. They do great work, but even better, are great people. They have been very honest and upfront with me and work hard to make sure I have been satisfied with the results. Definitely recommend
Gabriel G.
21:35 24 Apr 19
the owners Greg and Desi are so honest,kind and knowledgeable,care about their customers .I ll be returning with my other vehicles and strongly recommending my family and friends,thank you
David A.
13:45 11 Mar 19
Great place. Excellent customer service. Reasonable prices. They honor their commitments. Very friendly and honest.
Hector M.
22:27 08 Mar 19
Very happy with the work done on my vehicle. Had engine and transmission work done, feel like I'm in a new car. Very friendly..Great People!!..Thank You..Mr Martinez
Stephen E.
17:46 19 Feb 19
I took my 03 Ranger with 250k miles in for transmission repair, and power steering service and I could not have made a better decision! The repairs were done at a fair competitive price and in a timely manner. I was kept informed of all the details trough out the process. Rex the master technician is extremely knowledgeable no nonsense and gets the problem fixed right. The owners Greg and Desi are the Kind and honest Truly care about their customers and how their business is run. I will differently be returning with my other vehicles and recommending my family and friends.
Stephen E.
19:19 18 Feb 19
I took my 03 Ranger with 250k miles in for transmission repair, and power steering service and I could not have made a better decision! The repairs were done at a fair competitive price and in a timely manner. I was kept informed of all the details trough out the process. Rex the master technician is extremely knowledgeable no nonsense and gets the problem fixed right. The owners Greg and Desi are the Kind and honest Truly care about their customers and how their business is run. I will differently be returning with my other vehicles and recommending my family and friends.
Rolando V.
17:10 04 Feb 19
Excellent shop for transmission work. West Ave Automotive has become my choice for automotive repairs they are honest, they have great pricing and delivered as promised. Will recommend to anyone, you will not be disappointed.
Jenny H.
21:01 18 Jan 19
kathy K.
00:18 21 Nov 18
Fast, friendly service. Great ownership! Would highly recommend!
Marla M.
13:20 19 Oct 18
Very meticulous in their work and provided excellent service by Greg, Desi and Rex. Transmission problems with rusted support bolts, made for a headache....
Jess B.
18:12 17 Sep 18
I always bring my 06 Jeep Liberty here. These guys are awesome! They always give you a straight answer and are fast to get you up and running again without...
Annaleigh C.
15:46 30 Jul 18
This is the best shop I have ever been to! Its affordable and the staff have your best intrest at heart God bless them they really deserve 10 stars! Thank you all!!
Delia R.
23:29 18 Jul 18
Joe Gonzales here!I've invested around $750 for work to be done on my Ford focus. Not bothered at all by the price because the work comes out impeccable. So happy with how my car runs. I guess Mr. Greg and Desi do this generally, but they'll quote you at the max. price. Do the great work, and in my case when its time to pay, the price usually comes out 30 to 70 dollars cheaper. I myself view that as a saving!!! To me Mr. Greg and Mrs. Desi Snell are really cool. They'll square you away on what needs to be done with your vehicle. ( owners ) How could I forget.Wanna give a special thank you to head ASE Certified Master Technician Rex Bush and his team of mechanics! The best in the bizz. I would recommend this shop to all of San Antonio! Cheers! Salu!
Michael M.
21:25 16 Jul 18
This is the most friendly place in town. Honest folks, clean shop, prompt service, fair prices, no complaints.
Laurie C.
23:36 06 Jul 18
If you are looking for someone you can trust to do the right thing then give Greg and Desi at West Ave. Automotive and Transmission a try. We took our 12 year old Expedition in for them to evaluate what we thought for sure would require a new transmission. When we got the call from Greg, he found the problem to be something completely different at a fraction of the cost. Problem fixed...happy customer.
Robert H.
00:58 04 Jul 18
Sharon A.
21:51 18 Jun 18
Rosa B.
18:05 23 May 18
Fast friendly service at West Ave Auto shop. My was towed to shop on Sunday , called on Monday to give info got a call back in a few hours, and car was ready on Tuesday by noon!🙌 Also affordable.
All M.
04:13 23 May 18
The Snells are honesty at work. Got us in and out and on our way....God bless them. Would go back and wished that they lived where I lived to recommend them to everyone.
Todd B.
09:54 26 Mar 18
I like to work with professionals that are experts in their field and these guys fit the bill! I spoke to Greg on the phone and he started by giving me...
Jarod M.
15:18 23 Mar 18
Had some possible transmission issues with our 2014 Honda Odyssey while we were visiting San Antonio. Brought it in to West Ave to have it checked. Not only did they immediately check for codes they drove the vehicle with me to see what it was doing. Instead of charging me for something erroneous they diagnosed it to be a computer issue that should be covered under warranty through Honda and pointed me in the right direction. Very nice, very knowledgeable, very fair and honest. If I lived in San Antonio these would definitely be my go to guys. Thank you West Ave. Automotive and Transmission.
Wanda H.
12:59 22 Dec 17
Excellent service, knowledgeable staff. Mrs. Desi even gave me a ride twice. I would entrust West Auto with all of my car needs. Give them a call you will not be disappointed!
David D.
15:51 17 May 17
Shout out to Greg and Desi at West Ave Automotive. When I left Houston, I unfortunately left a shop owned by a longtime family friend, whom I trusted with anything automotive. When I moved to San Antonio about 7 years ago, my first experience was with one of the big "family owned" shops in town. What should have been a $212 (Which I took to Houston and was confirmed) repair was estimated at near $4,000. I have been searching for an honest shop in SA ever since. Though unfortunate with a major transmission rebuild, I believe I have found an honest one in my first experience with Greg and Desi and West Ave Automotive. I believe in reviews, both good and bad, and I am happy to say at this time, the "Good" reviews were accurate for West Ave Automotive. Thank you Greg and Desi!
Valerie Jean F.
03:46 09 Nov 16
The best automotive shop I have ever been to! The owners are so professional and extremely nice. They told me the truth of what was going on with my car and didn't charge me a dime to diagnose it!
Charles B.
22:27 26 Oct 16
I've had several vehicles cared for here. They won't sell you what you don't need, but they'll find what's wrong and make it right, at a reasonable and fair price.
Michael S.
19:59 23 Sep 16
My 2009 Corolla was shaking and leaking oil after having a routine oil change at another shop. I took it to West Ave Automotive based on reviews I read on Automotive shops in my area. Greg, Desi and Rex were all very friendly and professional! Rex eplained to me that the previous shop forgot to put an O ring in causing the oil leak. Thanks so much for quickly resolving the issue and educating me about my vehicle! I will be using this shop in the future and highly recommend to others.
Steve J.
00:12 20 Oct 15
Dropped my F150 off for sticking shifter, Desi gave me a drop off ride since I was not waiting. Greg called with what was wrong and the cost few hours later, I gave them the go a head and got the call the problem fixed and available for pickup that day. They tried to get best price on part but only available at Ford. Very good service.
Nicholas Doc A.
06:39 08 Aug 15
Judi Bramble S.
20:02 04 Jul 15
The owners at West Ave Automotive care about their customers and strive to provide excellent service at an affordable price. I have recently used them for engine, suspension, and AC repairs. Communication was great during the repair process and I was kept well informed. In addition, work was done in a timely manner and all issues were resolved the first time. They are honest and did not recommend any unnecessary repairs. I am extremely satisfied and will definitely use them again.
Alfonso Arturo L.
18:28 14 Jun 15
West Ave Automotive & Transmission are very fast, dependable and charge alot less than other automotive shops. I took my car there for a water pump replacement and got it back within 2.5 hours. Other shops their eatimates were higher and wanted to keep my car overnight. I highly recommend West Ave Automotive & Transmission. As a bonus you get to talk with Greg and Desi Snell, the owners, two very nice people.
Ryan L.
19:11 22 Apr 15
Top notch! Best shop I have been to. Friendly and very knowledgeable staff.
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- Transmission Repair Warranty
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